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Shipping and Delivery

Shipping and Delivery Policy

Overview

At MKG MNGS (https://mkgmngs.com), we specialize in delivering high-quality digital products instantly to our customers. Since our products are digital, there is no physical shipping involved. This policy outlines the delivery process for our digital goods, ensuring a seamless experience.

Delivery of Digital Products

  • Instant Access: Upon successful completion of your purchase, you will receive immediate access to your digital product(s). Downloads or access links are typically provided via email or directly on our website under your account dashboard.

  • Delivery Method: Digital products are delivered electronically through:

    • Download Links: Available in your order confirmation email or account dashboard.

    • Email Delivery: Access instructions or license keys may be sent to the email address provided during checkout.

    • Account Access: Some products may be accessible directly through your MKG MNGS account.

  • Delivery Timeframe: Delivery is instantaneous in most cases, provided payment is confirmed. In rare cases, such as payment verification delays, delivery may take up to 24 hours.

  • File Formats: Our digital products are provided in widely compatible formats (e.g., PDF, MP4, MP3, or software-specific formats). Ensure your device meets the necessary requirements to access these files.

Accessing Your Purchase

  1. Post-Purchase Instructions: After completing your purchase, check your email (including spam/junk folders) for an order confirmation containing download links or access instructions.

  2. Account Dashboard: Log in to your MKG MNGS account at https://mkgmngs.com to view or download your purchased products under the “My Orders” or “Downloads” section.

  3. License Keys: For software or subscription-based products, you may receive a license key via email or in your account. Follow the provided instructions to activate your product.

Issues with Delivery

If you encounter issues accessing your digital product:

  • Check Your Email: Ensure you’re checking the correct email address used during checkout.

  • Account Verification: Verify that you’re logged into the correct MKG MNGS account.

  • Contact Support: If you don’t receive your product within 24 hours or face technical issues, reach out to our support team at support@mkgmngs.com. Please include your order number and a brief description of the issue.

  • Technical Requirements: Confirm that your device meets the necessary specifications for the product (e.g., compatible software, sufficient storage).

Non-Delivery

In the rare event of non-delivery:

  • We will investigate and resend access links or license keys within 1-2 business days.

  • If the issue persists, you may be eligible for a refund, subject to our Refund Policy.

Important Notes

  • No Physical Shipping: As all products are digital, no physical items will be shipped, and no shipping fees apply.

  • Correct Email Address: Ensure the email address provided at checkout is accurate to avoid delivery issues.

  • Backup Your Downloads: We recommend saving a backup of your downloaded files, as access links may expire after a certain period (typically 30 days).

  • Region Restrictions: Our digital products are available worldwide unless otherwise specified. No geographic restrictions apply unless noted in the product description.

Contact Us

For any questions or assistance with your digital product delivery, please contact our support team:

  • Email: support@mkgmngs.com

  • Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST

  • Website: https://mkgmngs.com/support

Thank you for choosing mkgmngs.com for your digital product needs. We’re committed to ensuring a smooth and instant delivery experience!

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